Privacy Policy

Effective Date:   11 August 2021
Last Updated on: 07   December 2021

This privacy policy (“ Policy”) explains how vBridge Technologies Inc or any of its affiliates or subsidiaries. (“ We”, “ Us”, “ Our”) Processes Personal Data collected from You.




1.1. “Controller”   means the natural or legal person, public authority, agency, or other body which alone or jointly with others, determines the purposes and means of the processing of Personal Data.


1.2.   “ End-User” means any person or entity with whom the Subscriber interacts using the Service(s).


1.3.   “ Personal Data” means   any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.


1.4. “ Process   means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.


1.5. “ Processor” means a natural or legal person, public authority, agency, or other body which Processes Personal Data on behalf of the Controller.


1.6. “ Service(s)” shall have the meaning ascribed to it in the Terms of   Use.  


1.7. “ Subscriber” means the natural or legal person that has subscribed to the Service(s) by agreeing to the Terms of   Use.


1.8. “ Terms o f Use” means the binding contract between   Us   and You which governs the access and use of the Service(s) by You available at   Terms of Use


1.9. “ Website(s)” means the websites that   We   operate.


1.10. “ You” and “ Your” means an identified or identifiable natural person whose Personal Data We process as a Controller.




2.1.   You directly provide   Us   with most of the data We collect.   We collect Personal Data from You directly as follows: a) When You subscribe for any of Our Service(s) by agreeing to the Terms of Use, We collect sign-up and account information including Your name and e-mail address; b) When You submit web forms on Our Website(s) or as You use interactive features of the Website(s), including providing feedback or suggestions, making requests, or participation in surveys, contests, webinars, events, podcasts, promotions, sweepstakes, requesting customer support, or otherwise communicating with Us; c) When You provide testimonials, forms or information to Us in other contexts; or d) When You   authorize Us to connect with a third-party service, We will access and store Your Personal Data that the third-party service makes available to Us, which may include   Your email address, location or profile information;


2.2. We may also receive Your Personal Data indirectly as follows: a) from third party sources like marketing lists, databases and social media but only where We have checked that these third parties either have Your consent or are otherwise legally permitted or required to disclose Your Personal Data to Us; b)When You download and/or use the Service(s), We automatically collect information on the type of device You use, and the operating system version, to perform Our agreement with You; e) When You use or view Our Website(s), information is collected via Your browser’s cookies as described in clause 9 herein; f)   We   may also collect or receive Your Personal Data from other sources such as Our business or channel partners through whom You create or access Your Account, publicly available sources, email add-ons and/ or through the combining of information We obtain from third parties along with the Personal Data You provide to Us.  


2.3.   The Website(s) includes social media features and widgets that are either hosted by a third-party or hosted directly on the Website(s) and Your interaction with these social media features and widgets is governed by the privacy statement of the companies that provide them. You should check Your privacy settings on these third-party services to understand and change the information sent to Us through these services.




We   Process Your Personal Data to:   a)   facilitate   Your access to the Website(s) and Service(s);   b)   process and complete payment transactions;   c)   provide customer service and support;   d)   send   You communication on   Your use of the Service(s), updates on Our Terms of   Use   or other policies;   e)   send   You communication on new features in the Service(s) or new service offerings;   f)   conduct research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to improve Our Service(s) and facilities in order to enhance   Your relationship with Us or for   Your benefit, or to improve any of Our Service(s) for   Your benefit;   e)   Organise events or for other marketing/ promotional activities;   f)   investigate and prevent fraudulent transactions, unauthorized access to the Websites and Service(s), and other illegal activities;   g)   personalize the Websites and Service(s); and for other purposes for which   We   obtain   Your consent.




4.1. You acknowledge that   We   will share   Your Personal Data with   Our   group companies and third-party service providers so that they may offer   You   Our   Service(s) and/or to send information or updates on the Service(s) if   You are a Subscriber.


4.2. When   We   Process   Your order where   You are a Subscriber,   we   may send   Your Personal Data to and also use the resulting information from credit reference agencies to prevent fraudulent purchases.


4.3. We   share Personal Data with   Our   third-party service providers that host and maintain the   Our   Website(s), applications, backup, storage, payment processing, analytics and other services. These third-party service providers may have access to or Process   Your Personal Data for the purpose of providing these services   to   Us.


4.4. We   may share   Your Personal Data with third-party providers who assist   Us in marketing and promotions   in compliance with applicable laws.


4.5. We   may be required to disclose   Your Personal Data in response to: a) lawful requests by public authorities, including to meet national security or law enforcement requirements and/or b) subpoenas, court orders, or legal process, or to establish or exercise   Our   legal rights or defend against legal claims.


4.6. We   may also share Personal Data to assist investigation and prevention of illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of   Our   Terms of   Use, or as otherwise required by law.  



5.1. We   mainly Process Personal Data in   Canada. However,   We   may transfer Personal Data outside   Canada   for the purposes referred to in Section 4.   We   will ensure that the recipient of   Your Personal Data offers an adequate level of protection that is at least comparable to that which is provided under applicable data protection laws.  




6.1. We   retain the Personal Data collected where an ongoing legitimate business requires retention of such Personal Data.


6.2. In the absence of a need to retain Personal Data under Section 6.1. above,   We   will either delete it   or aggregate it,   or, if this is not possible then   We   will securely store   Your Personal Data and isolate it from any further Processing until deletion is possible.


We use appropriate technical and organizational measures to protect the Personal Data that We collect and Process. The measures We use are designed to provide a level of security appropriate to the risk of Processing Your Personal Data. If You have questions about the security of Your Personal Data, please contact Us immediately as described in this Policy.


If You are a resident of the EEA, UK or Switzerland, You are entitled to the following rights:

8.1. You can request Us for access, correction, update or request deletion of Your Personal Data.

8.2. You can object to the Processing of Your Personal Data, ask Us to restrict processing of Your Personal Data or request portability of Your Personal Data.

8.3. You have the right to opt-out of marketing communications We send You at any time.   You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails We send You. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact Us.

8.4. Similarly, if We have collected and processed Your Personal Data with Your consent, then You can withdraw your consent at any time. Withdrawing Your consent will not affect the lawfulness of any processing We have conducted prior to Your withdrawal, nor will it affect processing of Your Personal Data conducted in reliance on lawful processing grounds other than consent.

8.5. You have the right to complain to a data protection authority about Our collection and use of Your Personal Data. For more information, please contact Your local data protection authority.

8.6. If You seek access to, or wish to correct, update, modify or delete Your Personal Data that We process, please contact Us at the details provided in clause 12.   We respond to all requests We receive from individuals wishing to exercise their data protection rights within a reasonable timeframe in accordance with applicable data protection laws.




9.1. Cookies are text files that are placed on Your computer to collect standard internet log information and visitor behaviour information by   Us. When You visit the Website(s),   We   may collect Personal Data automatically from You through cookies or similar technology.   We also set cookies to collect information that is used either in aggregate form to help Us understand how our Website(s) are being used or how effective Our marketing campaigns are, to help customise the Website(s) for You or to make advertising messages more relevant to You.


9.2. Essential Cookies:   We   set essential cookies that enable core functionality such as security, network management, and accessibility. You may not opt-out of these cookies. However, You may disable these by changing   Your browser settings, but this may affect how the Website(s) functions.


9.3. Analytics, Customisation and Advertising Cookies:   We   set these cookies to help   Us   improve   Our   Website(s) by collecting and reporting information on how   You use it. The cookies collect information in a way that does not directly identify anyone.   You can find the list of cookies at   Cookies Policy .


10.1. We recognize the importance of children's safety and privacy. We do not request, or knowingly collect, any Personal Data from children under the age of 18. If a parent or guardian becomes aware that his or her child has provided Us with Personal Data, they should write to us at the email address provided in clause 12.




11.1. Our   Service(s) are intended for use by enterprises.   Where the Services are made available to an End-User through a Subscriber, that enterprise is the Controller of the End-User’s Personal Data. In such a case, the End-User’s data privacy questions and requests should be submitted to the Subscriber in its capacity as the End-User’s Controller. If the End-User is an individual who interacts with a Subscriber using Our Services, the End-User will be directed to contact Our Subscriber for assistance with any requests or questions relating to their Personal Data. We are not responsible for Subscribers’ privacy or security practices which may be different from this notice. Subscribers to Our Services are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements, or other obligations, relating to the collection of Personal Data in connection with the use of Our Services by End-Users.


11.2. Our   Website(s) contain links to other websites. Our   Policy applies only to   our   Website(s), so if You click on a link to another website, You should read their privacy policy.   We   encourage You to review the privacy statements of any such other websites to understand their Personal Data practices.


11.3. This Policy does not apply to aggregated information which summarises statistical information about groups of members, and which does not include name, contact information, or any other information that would allow any particular individual to be identified.


You may contact us if You have any enquiries or feedback on Our personal data protection policies and procedures, or if You wish to make any request, in the following manner:

Kind Attention:   Rakeshkumar Patel

Email Address:

Address:   2 County Court Blvd., Suite 400, Brampton, L6W 3W8, Ontario, Canada


We use UXCam, which is an analytics solution. UXCam may record: Screens visited, Interaction patterns (such as screen actions, gestures: taps, scrolls), and Device details(Type, Version, Model, Operating System). We are using the information collected by UXCam to improve our app.

UXCam stores and processes this information on our behalf and may contain personally identifiable information although we proactively remove it where possible.

For more information visit UXCam Privacy Policy.  


We   keep this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time and   You shall be notified only if there are material changes to this Policy.